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Shipping

All Plushies will be shipped 2-3 months after the pre-order has ended, T-shirts will be 1-2 months.

Delivery

Shipping will take 1-2 weeks depending on your location and sometimes 3 weeks if you are in a rural area.

Returns

All orders are final and non-refundable, except in the event that a Campaign fails to meet its funding goal. In such cases, refunds will be processed within 2-7 business days. For any inquiries regarding damaged products, please reach out to us via email at noircontacts@noirclothings.com or send us a direct message on X or Instagram.

1. Wash the garment inside out in cold water on a gentle cycle.
2. Use a mild detergent and avoid using bleach or fabric softener.
3. Hang or lay flat to dry, or tumble dry on a low heat setting.
4. Do not iron the printed area directly, as this can cause the ink to crack or peel. Instead, turn the garment inside out and iron on the reverse side, or use a press cloth to protect the printed area.

It's important to follow these instructions carefully to ensure the longevity of the print. Avoiding high heat and using a mild detergent will help prevent the ink from fading or bleeding over time.

Additionally, it's a good idea to avoid washing the garment with other items that may rub against the print, as this can cause damage to the ink. If you do need to wash the garment with other items, consider using a mesh laundry bag to protect the print.

Hey there! Thanks for adopting a new plushie friend! Here’s how to keep your cuddly companion in tip-top shape:

1. Welcome Home Massage

Your plushie might be a bit squished from its journey. Give it a gentle massage to fluff it up:

• Hold it gently and give it a good kneading.
• Pay extra attention to the head and limbs to make them nice and round.

2. Cleaning Tips

Surface Cleaning:

• Use a damp cloth with a little mild soap to spot clean.
• Blot with a clean towel to dry.

Machine Washing:

• Pop your plushie in a mesh bag or pillowcase.
• Wash on a gentle cycle with cold water and mild detergent.
• Air dry or tumble dry on low heat.

3. Ongoing Care

• Keep it away from pets to avoid damage.
• Store in a cool, dry place when not in use.
• Give it a shake and fluff regularly to keep it soft and huggable.

Enjoy all the cuddles with your new plushie! If you have any questions, feel free to reach out. Happy hugging!