Shipping and Delivery 

How long is the shipping time? 

1-2 Weeks for most places and 3-4 weeks for more rural areas.

Is it worldwide shipping? 

We ship to all the countries listed below: 

USA
United Kingdom
Canada
Australia
New Zealand
Austria
Belgium
France
Germany
Ireland
Italy
Netherlands
Spain
Sweden
Switzerland
Denmark
Finland
Norway
Poland
Portugal
Czech Republic
Greece
Hungary
Bulgaria
Croatia
Cyprus
Estonia
Latvia
Lithuania
Luxembourg
Malta
Romania
Slovakia
Slovenia
Hong Kong
India
Japan
South Korea
Malaysia
Philippines
Singapore
Taiwan
Thailand
Vietnam
Brazil
Chile
Colombia
Peru
United Arab Emirates
Bahrain
Israel
Jordan
Kuwait
Lebanon
Mexico
Morocco
Qatar
Saudi Arabia
South Africa
Turkey
Puerto Rico

Will I be charged customs and import fees?

Please be aware that your item may be held at customs for inspection, which can cause a delay in delivery time, and you may be charged a customs fee or import tax or similar. We are very sorry but, there is nothing we can do about customs clearance - customs rules make the importer (the buyer, aka customer) responsible for these fees.

Do you offer tracking services?

 Yes we do! you can check your tracking here at https://noirclothings.com/a/track

My order was returned, what do I do? 

An order may be returned to us if the shipping address is invalid or if no one was available to receive the package at the time of delivery. If this happens, please contact us immediately so that we can make arrangements to resend the package. Please note that if the package is not claimed within 28 days, we will be unable to resend it.

Support and Customer Service

How do I contact Noir?

For assistance, you can contact us on Instagram at @noir.clothings or via email at noircontacts@noirclothings.com 

We will be happy to help you with any questions or concerns you may have.

How should I wash my products?

For guidance on how to properly care for your clothing, please refer to our wash and care instructions, which can be found here: [link]

How do I return or exchange an item?

We do not offer returns or exchanges for change of mind, but we do offer them for poor quality of print or if the product does not match the photo shown on our website. For more information, please refer to our refund policy, which can be found here: [link].

Can I cancel my order?

All sales are final and non-refundable. If a Campaign does not reach its funding goal within pre-order period, all orders will be refunded within 2-7 business days.